Terms & Conditions

Welcome to GRAHITE. By accessing our website, browsing our products, or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian. Continued use of our website means you accept these terms.

2. Products & Availability

We strive to ensure that all product descriptions, images, and pricing are accurate. However, slight variations in color, texture, or appearance may occur due to lighting, photography, or device display settings.

All products are subject to availability, and we reserve the right to limit quantities, discontinue products, or update product information without prior notice.

3. Orders & Payments

Once an order is placed, you will receive an order confirmation. Acceptance of an order does not guarantee shipment; we reserve the right to cancel or refuse any order due to stock issues, payment concerns, or suspected fraudulent activity.

Payments are processed through secure third-party payment providers. GRAHITE does not store your complete card or payment details.

4. Pricing

All prices listed on the website are displayed in the applicable currency and may change at any time without notice. Promotional offers, discounts, and limited-time sales are subject to their respective terms.

5. Shipping & Delivery

Estimated delivery timelines are provided for convenience only and are not guaranteed. Delays caused by courier partners, weather conditions, public holidays, or incorrect shipping information are beyond our control.

Customers are responsible for providing accurate delivery details at the time of purchase.

6. Returns & Exchanges

Returns and exchanges are governed by our official Return & Exchange Policy. Any approved return may be processed according to the policy applicable at the time of purchase.

Store credits, if issued, must be used within the validity period mentioned in the applicable policy.

7. Intellectual Property

All content on this website, including logos, graphics, designs, photographs, text, product names, and branding elements, is the exclusive property of GRAHITE and is protected under applicable intellectual property laws.

Any unauthorized copying, reproduction, distribution, or commercial use is strictly prohibited.

8. Prohibited Use

You agree not to misuse our website, attempt unauthorized access, interfere with website operations, or use our content for unlawful purposes.

9. Limitation of Liability

To the maximum extent permitted by law, GRAHITE shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability, if any, shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

10. Changes to Terms

We reserve the right to update, modify, or replace these Terms & Conditions at any time. Updated terms will be effective immediately upon being posted on the website.

11. Contact Information

For any questions regarding these Terms & Conditions, you may contact us through the official contact details provided on our website.

Thank you for choosing GRAHITE.