SHIPPING POLICY

RAHITE | SHIPPING POLICY

Thank you for choosing GRAHITE. We are committed to delivering your streetwear drops as quickly and safely as possible. Please review our shipping terms below:

  • Processing Time

    • All orders are processed within 1-2 business days.

    • Orders are not shipped or delivered on weekends or public holidays.

    • In case of high order volume (during new drops), processing may take an additional 1-2 days.

  • Shipping Rates & Delivery Estimates

    • Standard Shipping: Delivered within 5-7 business days across India.

    • Express Shipping: (If available) Delivered within 2-4 business days.

    • Shipping charges will be calculated and displayed at checkout.

  • Order Tracking

    • Once your order is shipped, you will receive a Shipping Confirmation email/SMS containing your tracking number.

    • The tracking number will be active within 24 hours of dispatch.

  • Damages & Issues

    • GRAHITE is not liable for products damaged or lost during shipping. However, we will assist you in coordinating with the courier partner.

    • Please save all original packaging materials and damaged goods before filing a claim.

  • Delivery Address Accuracy

    • Please ensure your shipping address and mobile number are correct.

    • Note: GRAHITE is not responsible for delays or failed deliveries caused by incorrect contact information provided by the customer.